SharePoint for Internal Communications

When you can’t do it all yourself, it’s imperative to build a strong team of content managers to ensure your intranet is engaging and useful. Discover how Fiserv built a team of knowledgeable and engaged content managers across a global enterprise of more than 23,000 employees worldwide, as well as a governance structure that provides standards and expectations while also allowing associates the flexibility to co-create.

You will learn how to implement a governance and content strategy for a decentralized corporate intranet, including how to:

• Develop a sustainable training program for more than 100 content managers around the globe
• Institute a Governance Committee to ensure fair and well-thought-out decisions on global content structure and enhancements
• Build an engaged team of content managers – and advocates – through regular knowledge sessions, best practices communications and open dialogue

Kelly Bingham, FUEL Manager, Global Brand