SharePoint for Internal Communications
Atlanta | Oct. 24 - 26, 2017
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Thursday, October 26 • 2:10pm - 2:45pm
How to Win Friends and Influence People…to Make your Intranet Useful, Engaging and Not Terrible

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When you can’t do it all yourself, it’s imperative to build a strong team of content managers to ensure your intranet is engaging and useful. Discover how Fiserv built a team of knowledgeable and engaged content managers across a global enterprise of more than 23,000 employees worldwide, as well as a governance structure that provides standards and expectations while also allowing associates the flexibility to co-create.


You will learn how to implement a governance and content strategy for a decentralized corporate intranet, including how to:

  • Develop a sustainable training program for more than 100 content managers around the globe
  • Institute a Governance Committee to ensure fair and well-thought-out decisions on global content structure and enhancements
  • Build an engaged team of content managers – and advocates – through regular knowledge sessions, best practices communications and open dialogue


Kelly Bingham, FUEL Manager, Global Brand


avatar for Kelly Bingham

Kelly Bingham

FUEL Manager, Global Brand, Fiserv
Kelly leads content strategy, technical development and training for FUEL, the associate intranet at Fiserv, a global leader in financial services technology solutions. Part of the internal communications team, her work informs more than 100 content managers and reaches more than... Read More →

Thursday October 26, 2017 2:10pm - 2:45pm EDT
Athens Room, 2nd Floor, Sheraton Atlanta 165 Courtland Street NE Atlanta, GA 30303